Yes, COD is available for convenience. A processing charge of ₹100 will be applied to all COD orders. Please note that COD is not available on certain PIN codes based on our courier partner's service area.

We offer Free shipping on all orders to simplify your purchase decision.

Your order is processed and dispatched within 1-2 business days. Thereafter, you can expect delivery within one week (7 days). This total time frame accounts for our responsible processing and delivery.

At this point, we do not offer international shipping. We are focused on perfecting our domestic service and hope to expand our shipping reality soon.

We prioritize transparency. Every product page has a Real Fit Guide tab with exact garment measurements.

Making a purchase is simple and secure. 1. Add your desired items to your cart. 2. Proceed to checkout. 3. Enter your details and select your preferred payment option (including Razorpay options, UPI, or COD). 4. Confirm the order.

We use Razorpay to accept the most extensive set of payment methods securely. This includes: Debit and Credit Cards (Visa, MasterCard, American Express, Diners Club & Discover), Netbanking (from 58+ banks), UPI, EMIs (Credit/Debit Card & Cardless), and 8 mobile wallets.

We value direct, real communication. For any support or inquiries, please email us directly at: custcare@theundn.com.

We are built on a philosophy of honesty: Raw, Real, Undone. This means transparency over pretense. We are committed to using low-waste production principles and partnering exclusively with certified ethical suppliers. We prioritize durability to fight fast fashion and ensure accountability in our process.